Terms & Conditions
Terms & Conditions
This document is an electronic record in terms of information technology act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the information technology act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions.
Note: please be informed that mars fashions will never contact you for cash prizes or deposit money for photoshoot or franchise or distributorship or request a password, pin or cvv etc. Please refrain from sharing such sensitive information with anyone, as it could lead to fraudulent transactions. Further, please be vigilant against fraudulent sites, social media pages, fake offers, sms, email, whatsapp messages, or any other suspicious communication claiming to be from mars fashions. Also, in order to open a store or pre-school, please use the dedicated link provided on our website (www.Marsfashions.Com) to submit your enquiry to us. In case of any query or to report any suspicious activity which you may come across, kindly visit our contact us section.Contact us section.
The domain name www.www.marsfashions.com including www.www.marsfashions.com Parenting services (hereinafter referred to as “Parenting”) available through www.marsfashions.com ( hereinafter referred to as “Site” or “Website” or “www.marsfashions.com”) is registered in the name of Mars Fashions is a company incorporated under the Partnership Act, 1956 (Hereinafter referred to as Marshub).
Mars Fashions, a Partnership incorporated under Partnership Act, 1956 to operate the E Commerce website for its online retail business).
Your use of the Website and services and tools are governed by the following terms and conditions (“Terms of Use”) as applicable to the Website. If you transact on the Website, You shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, You shall be contracting with Marshub, these terms and conditions constitute your binding obligations, with Mars Fashions and Marshub.
For the purpose of these Terms of Use, wherever the context so requires “You” or “User” shall mean any natural or legal person who has agreed to become a member of the Website by providing Registration Data while registering on the Website as Registered User using the computer systems. Marshub allows User to surf the Website or making purchases without registering on the Website. The term “we”, “us”, “our” shall mean Mars Fashions or Marshub or www.marsfashions.com or all.
ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING.
All products/services and information displayed on www.marsfashions.com constitute an “invitation to offer”. Your order for purchase constitutes your “offer” which shall be subject to the terms and conditions as listed below. www.marsfashions.com reserves the right to accept or reject your offer. If you have supplied us with your valid email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm details and therefore process the order. Our acceptance of your order will take place upon dispatch of the product(s) ordered. No act or omission of www.marsfashions.com prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer.
Membership Eligibility
Use of the Site is available only to persons who can form legally binding contracts under applicable law. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site. You may use this site only if your age is over 18 years.
www.marsfashions.com reserves the right to terminate your membership and refuse to provide you with access to the Site if www.marsfashions.com discovers that you are under the age of 18 years. In case of a business entity, you represent that you have the necessary authority to bind the entity to this User Agreement. Unless otherwise specified, the materials on this website are directed solely at those who access this website from India. www.marsfashions.com makes no representation that any products or services referred to in the materials on this website are appropriate for use, or available outside India. Those who choose to access this Site from outside India are responsible for compliance with local laws if and to the extent local laws are applicable. www.marsfashions.com will deliver the products only within India,USA,Asia & Europe will not be liable for any return claims relating to any products ordered from outside India.
Unless otherwise stated as additional terms and conditions which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of www.marsfashions.com you agree to be bound by the Terms and Conditions.
Modifications
www.marsfashions.com reserves the right at all times to discontinue or modify the Terms of Use and/or our Privacy Policy as we deem necessary or desirable without any prior notification. Such changes may include, among other things, the adding of certain fees and charges. Any such modifications would be effective immediately. We suggest that you read our Terms and Conditions and Privacy policy from time to time to stay informed. Any use of the site after such modifications would be deemed to constitute acceptance of the modified terms by the End User.
Account and Registration
It is the user’s responsibility to keep the details of the account and password confidential and you agree to accept responsibility for all activities that occur under your account or password. www.marsfashions.com shall not be liable to any person for any loss or damage which may arise as a result of any failure by the user to protect the account details or the password. In case of any suspected breach please contact us immediately. If www.marsfashions.com has reason to believe that there is likely the domain name www.marsfashions.com including www.marsfashions.com parenting services (hereinafter referred to as “Parenting”) available through www.marsfashions.com ( hereinafter referred to as “site” or “website” or “marsfashions.com”) is registered in the name of Mars Fashions a company incorporated under the Partnership act, 1956 (hereinafter referred to as bb). Marshub, a company incorporated under Partnership act, 1956 holds a valid Partnership agreemnet, granted by Mars Fashions, to use and operate the website for its E Commerce,online retail business (hereinafter referred to as Marshub). Your use of the website and services and tools are governed by the following terms and conditions (“Terms of use”) as applicable to the website. If you transact on the website, you shall be subject to the policies that are applicable to the website for such transaction. By mere use of the website, you shall be contracting with darp, these terms and conditions constitute your binding obligations, with Marshub and darp. For the purpose of these terms of use, wherever the context so requires “You” or “User” shall mean any natural or legal person who has agreed to become a member of the website by providing registration data while registering on the website as registered user using the computer systems. Marshub allows user to surf the website or making purchases without registering on the website. The term “We”, “Us”, “Our” shall mean darp or bb or marsfashions.com or all.
Accessing, browsing or otherwise using the site indicates your agreement to all the terms and conditions in this agreement, so please read this agreement carefully before proceeding. All products/services and information displayed on marsfashions.com constitute an “Invitation to offer”. Your order for purchase constitutes your “Offer” which shall be subject to the terms and conditions as listed below. marsfashions.com reserves the right to accept or reject your offer. If you have supplied us with your valid email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm details and therefore process the order. Our acceptance of your order will take place upon dispatch of the product(s) ordered. No act or omission of marsfashions.com prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer.
Membership eligibility
Use of the site is available only to persons who can form legally binding contracts under applicable law. Persons who are “Incompetent to contract” within the meaning of the indian contract act, 1872 including un-discharged insolvents etc. Are not eligible to use the site. You may use this site only if your age is over 18 years. marsfashions.com reserves the right to terminate your membership and refuse to provide you with access to the site if marsfashions.com discovers that you are under the age of 18 years. In case of a business entity, you represent that you have the necessary authority to bind the entity to this user agreement. Unless otherwise specified, the materials on this website are directed solely at those who access this website from India. marsfashions.com makes no representation that any products or services referred to in the materials on this website are appropriate for use, or available outside India. Those who choose to access this site from outside india are responsible for compliance with local laws if and to the extent local laws are applicable. marsfashions.com will deliver the products only within india,USA,Asia,Europe countries and will not be liable for any return claims relating to any products ordered from outside India. Unless otherwise stated as additional terms and conditions which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of marsfashions.Com you agree to be bound by the terms and conditions.
Modifications
marsfashions.com reserves the right at all times to discontinue or modify the terms of use and/or our privacy policy as we deem necessary or desirable without any prior notification. Such changes may include, among other things, the adding of certain fees and charges. Any such modifications would be effective immediately. We suggest that you read our terms and conditions and privacy policy from time to time to stay informed. Any use of the site after such modifications would be deemed to constitute acceptance of the modified terms by the end user.
Account and registration
It is the user’s responsibility to keep the details of the account and password confidential and you agree to accept responsibility for all activities that occur under your account or password. marsfashions.com shall not be liable to any person for any loss or damage which may arise as a result of any failure by the user to protect the account details or the password. In case of any suspected breach please contact us immediately. If marsfashions.com has reason to believe that there is likely to be a breach of security or misuse of the marsfashions.com site, we may require you to change your password or we may suspend your account without any liability to marsfashions.com. You also agree to:
1. Provide true, accurate, current and complete information about yourself as prompted by Mars Fashions website during the registration process (such information being the “Registration data”)
2. Maintain and promptly update the registration data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if marsfashions.com has reasonable grounds to suspect that such information is untrue, inaccurate, not current or not in accordance with the user agreement, marsfashions.com will have the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the site.
3. Customers registered through international phone numbers cannot avail club benefits at the marsfashions.com stores.
4. Customers registered through international phone numbers can get only an online discount I.E. At the website.
5. Any changes in the offer and discount policy will be solely the company’s decision & the company has the right to modify/remove/put it on hold anytime as it deems fit.
Transactions & Cancellations
Minimum order value
To place an order on marsfashions.com the minimum order value has to be more than rs. ₹249.00 (excluding cod charges, shipping charges, or value reduced after application of coupons or any other offer).Credit card Details
You hereby agree, understand and confirm that the credit card details provided by you for availing of services on the website will be correct, accurate and current. Under no circumstances shall you use a credit card which is not lawfully owned by you. You further agree and undertake to provide the correct and valid credit card details to us. The card details will not be utilized and shared by us with any of the third parties unless required for fraud verifications or by law, regulation, or court order. We will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to ‘prove it otherwise’ shall be exclusively on you.
Fraudulent / declined transactions
In case of fraudulent use of the site, we reserve the right to recover the cost of goods, collection charges, and lawyers’ fees from person(s) concerned. We reserve the right to initiate legal proceedings against such person(s) for fraudulent use of the site and
Cancellations by the customer
In case we receive a cancellation notice and the order has not been shipped by us, we shall cancel the order and refund the entire amount. The orders that have already been shipped out by us will not be cancelled and you will have to check our return policy on those orders.
Cancellation by www.marsfashions.com
Under certain circumstances it might not be possible for us to accept an order and we may be compelled to cancel the same. We reserve the right to refuse or cancel any order for any reason at our sole discretion. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also ask for additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be add to the “Cash refund” section of your mars fashions account. The customer agrees not to dispute the decision made by us and accept our decision regarding the cancellation.
Payment
While availing any of the payment method/s offered by us, we are not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you out of the decline due to:1. Lack of authorization for any transaction/s,
2. Or exceeding the preset limit mutually agreed by you and between your “Bank/s”,
3. Or any payment issues arising out of the transaction,
4. Or decline of transaction for any other reason/s.All payments made against the purchases/services on www.marsfashions.com by you shall be compulsorily in Indian Rupees(₹) acceptable by the Union of India. www.marsfashions.com does not accept any other form of currency with respect to the purchases.
Before shipping your order to you, we may request you to provide supporting documents (including but not limited to govt. Issued id and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to our users.
Club cash usage
Mars Fashions restricts the usage of club cash in a transaction when you are buying a gso (guaranteed savings offer) or a gift certificate.
Guidelines for Writing Product Reviews
Who can write a Product Review and Rate Product on www.marsfashions.com?
Product Review and Rating can be given only by verified buyers of a product. Verified Buyers of a product are those buyers who have purchased the product and the product is delivered to the buyer.
Are there any specific rules that need to be followed while writing a review?
No, there are no specific rules which need to be followed while writing a review. However, we have put together some guidelines which can be followed while writing a product review –
1. Be Precise and Specific
While writing a product review, you should keep in mind the fact that other Mars Fashions users might use your review to form a judgment, whether to select the product or not. Therefore, a precise, specific & unbiased product review plays a critical part and would always help a customer make a better choice about which product to buy.
2. Don’t keep any loose ends
Always keep all the details provided well settled and explained. Incomplete or inaccurate information will not help any customer other than confusing them about the product.
3. Spell what is required
A good review should serve the most basic purpose i.e. what you liked/disliked about the product and why with the exact details.
4. Remove distractions from review
Before submitting the review for moderation, it is wise to spell check and proofread your review accurately.
What needs to be avoided while writing a review?
Mars Fashions reserves the right to not include the product review that includes any one or more of the following –
1. Inappropriate content – like promotional information or phone numbers.
2. Information not related to the product – Shipment/Delivery Experience, availability, ordering, etc.
3. Inaccuracies in product information & product catalogue.
4. References – to other retailers, pricing, personal information, etc.
5. Copying and pasting text from other reviews, guides, or sources.
6. Comments on other reviews posted on the product page.
7. Foreign language content.
8. Off-topic information or obscene content.
9. Irrelevant user IDs or email IDs used for posting reviews.
What are the allowed characters while writing a review?
Following are the allowed characters while writing a review. Please follow the list while entering the review title and review text.
1. A to Z in lowercase and uppercase.
2. Numerals from 0 to 9.
3. Special characters ~`!@#$%^&*()_+=-{}][:”’;?/>. < ,
User Conduct
You Agree and Confirm
1. That you will use the services provided by www.marsfashions.com, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the Site and transacting on the Site.
2. You will provide true, accurate, complete and current information in all instances where such information is requested of you. www.marsfashions.com reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), www.marsfashions.com has the right in its sole discretion to reject the registration and debar you from using the Services of www.marsfashions.com and / or other affiliated websites without prior intimation whatsoever.
3. To compensate www.marsfashions.com for any extra cost incurred for redelivery in the event of a non-delivery in the first instance on account of a mistake by you (i.e. wrong name or address or any other wrong information).
4. That you using your best and prudent judgment before entering into any transaction through this Site doing so at your sole risk.
5. After placing an order for a product you agree to be bound by the conditions of sale included in the item’s description.
You may not use the Site for any of the following purposes:
1. Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
2. Transmitting material that encourages conduct that results in civil liability or otherwise breaches any relevant laws, regulations or code of practice or constitutes a criminal offence.
3. Gaining unauthorised access to other computer systems.
4. Interfering with any other person’s use or enjoyment of the Site.
5. Breaching any applicable laws.
6. Interfering or disrupting networks or web sites connected to the Site.
7. Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner. Design details and Colours.
We have made every effort to capture high resolution images of our products so that you get a feel of the design details and colours of our products that appear on the Site as accurately as possible. However, what you actually see will depend on your monitor; we cannot guarantee that your monitor’s display of any colour or other details will be accurate.
Electronic Communications
When you visit the Mars Fashions Site or Mars Fashions Store or send emails to us, you are communicating with us electronically. You hereby provide your consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Site. You hereby agree that all notices, agreements and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Modification of Terms & Conditions of Service
Www.marsfashions.com reserves the right to make changes to our Terms of Use and/or our Privacy Policy (which is incorporated herein by reference) at our sole discretion and you may not be notified. We suggest to you, therefore, that you re-read this important notice containing our Terms of Use and Privacy Policy from time to time in order that you stay informed as to any such changes. You have accepted the Agreement as amended if you continue to use any of www.marsfashions.com Services after any amendments are posted on our Website.
Mars Fashions Account Deletion
In the event of account deletion through an iOS device while a Club membership, Intellikit, or Fitjunior subscription is active, the subscriptions will be deactivated or deleted along with the account. The Club membership is non-transferable and cannot be merged with another account and all subscriptions will expire and become void, meaning that the user will not be able to benefit from any digital or physical subscription perks. The subscriptions will not be eligible for return/replacement/refund under any circumstances.
The User will lose access to all information related to such account, including but not limited to, your profile photo & info, reviews, shortlist, Q&A, orders, returns, warranty, bank transfer, Saved credit cards, Addresses, Cash refund, Club cash, gift certificates, FPL Points/Rewards, badges, ranks, vouchers, prizes, and Data shared on parenting platform like profile(s), memories (photos/videos) uploaded, questions asked or answered, your child’s birth and growth details, charts, and trackers created, quiz/contest entries, etc.
User wallet credits and Gift certificate balance will be removed. The user won’t be able to use them once the account is deactivated / deleted. It is advisable to user to transfer the wallet amount using this link -Refund amount back to me to their bank account before proceeding with deletion of their account on the Mars Fashions platform.
Once the user has deleted their account from Mars Fashions & wish to register again –The user will be treated as a new customer with no historical data from the previous account.
DARP reserves the right to retain relevant data for compliance purposes or to satisfy legal obligations including but not limited to order history, transaction details, delivery invoice, etc.
Grievance Functionary
Please go to Contact us to raise/report issues around order, delivery, return, refund etc.
Grievance officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Mr. Abhishek Singh
Mars Fashions
22 Sukeas Lane Kolkat 700001
Email: grievance@marsfashions.com
Phone: +91-9540484263